■ What is the Smart Washer App?- The Smart Washer App allows you to control your Samsung washer/dryer remotely from your smart phone, and notifies you of the status of the washer/dryer, whether it has a problem and the actions you can take to solve it from your smart phone.- You can discover the solution for errors without searching the user manual or contacting a service center.- This app cannot connect to Samsung washer/dryer supported Smart Home. Please download Samsung Smart Home app to use the Smart Home devices. (the Smart Home app is supported by the some countries)■ Supported Smart Phone Models:- GalaxyS, GalaxyS2, GalaxyS3, GalaxyS4, GalaxyS5, GalaxyS6, GalaxyS2(HD), Galaxy Note, Galaxy Note2, Galaxy Note3, Galaxy Note4- Supported OS: Android 2.2+■ Supported Washer Models:- Check the Smart Control button and the Smart Care mark in the control panel and the information about them in the user manual.- For below model, Please refer to the user manual's Mobile App part and LCD setting part. Download "Samsung Smart Home" app in case of trying to using the Smart Home..- 2014 Supported modelK149HIB/HC, K149HWB/HC, WW10H9210EW, WW10H9400EW/ET, WW10H9410EX/FA, WW10H9410EX/GU, WW10H9410EX/NQ, WW10H9600EW/EG, WW10H9600EW/EO, WW10H9600EW/EU, WW10H9600EW/LP, WW10H9600EW/WS, WW10H9600EX/EU, WW10H9610EW/AH, WW10H9610EW/SC, WW10H9610EW/SP, WW10H9610EW/ST, WW10H9610EW/SV, WW90H9410EW/YL, WW90H9600EW/SA- The "Smart Check" may be represented as "Smart Care" depending on the language.■ Please check these items before using the Smart Washer App!- Check whether your washer's Wi-Fi connection is normal before controlling your washer remotely.- When the Wi-Fi signal is weak due to your washer's location, a problem may occur when controlling your washer remotely.- External light may cause the camera recognition function to be incorrect. Adjust the focus and angle properly for the auto camera recognition to operate correctly.- Check the supported washer and smart phone models. (Other models are not guaranteed that they will operate normally.)- Depending on the font you have set in your mobile phone, Application's screen may look different.