DescriptionConnect your washer, air conditioner, TV, and other appliances to the ThinQ app.
Get away from the busy routine and enjoy a relaxing home life with smart ThinQ. ☕
■ Get immediate notifications
The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself.
■ Control your home from anywhere
You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home.
■ TV remote control in my smartphone
Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app.
※ The availability of products and services may vary depending on the models you own or the region/country you reside in.
■ ThinQ will automatically access the current state of your products
Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them.
The LG ThinQ app supports Android OS 7.0 and higher versions.
If you are using an Android OS version older than 7.0, we recommend that you contact the smartphone manufacturer to upgrade the OS.
The accessibility API is used only to transmit the signal that users input to the TV remote control to the smartphone when using the ‘View Phone Screen on TV's Larger Screen’ function in the LG ThinQ app. We do not collect or use your information except for the minimum information necessary to operate your smartphone.
* Access Permissions
To provide service, optional access permissions are required as shown below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.
[Optional Access Permissions]
• Calls/Contacts
- To contact the LG Service Center
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Routines" function.
• Nearby devices
- To find and connect to nearby Bluetooth devices when adding a product to the app.
• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To add products recognized by QR codes.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
• Files and media
- To attach and set my profile picture in Photos.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
• Microphone
- To check product status via Smart Diagnosis
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