SIMILAR PLAY APP STATS

Great tool to have for monitoring. However, when people talk to me, it's extremely hard to understand. And the connection sometimes is delayed by 3-5 min. I can't always see who's at the door right away. The worst connect issues are at my house with my Wi-Fi hooked up there.

I love this gadget, but I am unable to make it work on my cell network. It only works fine with WiFi connection.

App constantly crashes on my galaxy s6 edge. Can't even set up device.

Crash on launch on two phones Now I have doorbell I can't configure... At all. USB port and nice cable provided, though.

Nice product just needs a lil more. Would rate this a 5 but I would like a little more control over this device such as live viewing whenever. Ip streaming access to my home server would be nice as well. The app could do a live view overlay to properly set the zoning areas for motion detection. A select all option or select only motion option, to delete recorded files instead of manually deleting one by one. Be nice to work well with other home automation devices. Overall this is a really nice device that seems to work well out the box.

Works exactly as I'd hoped Using the doorbell at my apartment, battery powered, with the app on my Samsung Galaxy S6 Edge and shared with my hubby, who has a Galaxy Note 5. Installation went smoothly and both doorbell and motion detection are reliable after a couple of days of tinkering and use. Bravo!

Works great on my iOS but complete garbage on Android. When the doorbell rings, I get an alert and video feed pops up but can't answer or decline the call, can't exit the screen (seriously, why no 'x' to close the screen like iOS??). Finally it just freezes and I get an error message asking to close the app. Oh and the camera is pretty crappy. The pictures they use in their promos to show how clear it is? Lies. I completely regret not going with Nest.

This app was fine but it doesn't work with Android 8 too well, especially if it was already installed on an earlier system. Android 8 doesn't seem to allow the custom ringtones but the app insists on trying to trigger these tones. The result is no Ringtones on my phone and not answering callers..needs sorting.

Works great! Was getting many false motion actions, but after calling customer service it appears to have helped. Like other have mentioned it would be great if you could access live viewing to see what is going on outside.

Garbage App and Doorbell both are absolutely GARBAGE. On the phone with support for almost two hours. DON'T BUY it is crap. Read reviews. JUST PLAIN JUNK !!!!

I REALLY Love My Ring I was so disappointed at first, but they have really stepped up their game on the Ring since I've owned it. I have no complaint but one. The person is already gone before it starts recording like the Ups guys. They don't stand there they drop and scram lol! Hope they work this out soon. When I get a notification when I'm away I click on the ring icon and I can see my front door in real time but no one's there just motion lol! I even increased my Internet speed you can't expect good quality video or to work

Will not replay videos if you answer it. Picks up movement every 10 minutes almost days but NONE at night. I wonder if its even on at night. When someone is talking the pic gets pixelated bad

The whole system seems glitchy at best. Most of the time you cant get the app to connect to the doorbell quick enough to be of any use. Playback stutters a lot. Tried to improve the wifi reception by installing an access point about 5 feet away-very little improvement. Timezones on all recorded events are off by quite a bit and no way to correct them in settings. Not very impressed for the amount of $$ this thing cost.

I bought the Ring video doorbell 4 years ago and it just stopped working. I call Ring support and no one EVER answers. I've tried a dozen different times. I'm glad I pay for a yearly membership fee that I haven't been able to use for 2 months.

I've seen a lot of bad review's & I'm not trying to be mean but, most of the time when you have trouble with tech, its user error. A friend bought a Ring flood light cam & I set it up with no problems. It seems that if you have a week wifi signal, then you will have issues. But yeah, it works good.

Can't get it to do videos after only one week installed. If I'm on the wifi its great. If I'm outside the home it won't load anything. Pretty useless at this point...

This app is terrible. I click on the app and it says app NOT installed, so I go into playstore and open app from in there but I always get the pop up saying it cannot connect to the ring. Someone is always at my damn door and rings the bell and this service is 100% useless cause it wont let me connect.

I have had nothing but issues with this product from day one. It is too slow to connect with people ringing your doorbell and that is if you can get this POS to work. It has missed every, yes every critical connection I have ever needed and has picked up nothing but trucks and bugs when it does work. After 5 months I am ready to smash it against the wall just for fun!!!

It's was working great until a few weeks ago. Now I don't get notified when someone rings the doorbell, the speaker on the doorbell doesn't work, and the video has a horrible pinkish tinge now that was supposedly caused by the last firmware update. Ring is sending me a replacement doorbell though.

I have to delete and reinstall the app every few days bc I stop getting notifications, and that is the only way to fix the problem.

Does not work Have tried installing it ten times but it does not work. It will ring but no picture. Uninstalled, reinstalled then no ring but only a picture. Only works if phone and unit on WiFi but not away from home. Mounting holes do not line up with a standard electrical box holes by 1/8". Picture too dark when it does show one. Takes five minutes to reset between rings. Returning to the store.

App doesn't work most of the time. Black screen most of the time. Phone has issues connecting to camera 8 out of ten times. I don't know what else to do. I have fast internet service also.

My ring pro is the biggest waste of money. It I'm at home, connected to the same wifi as the doorbell, I have no problem connecting. However, in the 8 months that we've ad it, I have never been able to get a real time connection to the doorbell if I am on a different wifi network or via LTE. the whole point of getting the doorbell is for real time connection. It is just acting as a security camera (after the fact, not real time), which we already had. I'm extremely disappointed.

not great got bug on video play back keeps pausing after 5 Seconds of playback tried on two different phone same problem. and Radom can't connect to ring door bell but my router is about 3 meter tops away from front door fix bug and will be great

Every day, multiple times, Ring wakes up my phone, while it's in my pocket, after which it starts accepting input she doing random things. Would developers mind either not waking up the display to show notifications or checking the light and proximity sensors to avoid this???

This app takes forever to load, and forever to connect to the doorbell. By the time it loads the person is long gone from my front porch. Seriously one of the worst buys I ever made was this ring doorbell.

had this since feb 2018, installed and connected fine with a chime pro but its just too unreliable to rely on frankly. My router (virgin) broadband is the fastest possible and the ring device is fitted on the porch outside the living room no more than 12ft from the router yet the signal is only "good". We have a separate automatic door bell when someone opens the porch so we can hear when someone opens the door, and quite often we get to the door, open it , have a conversation with the postman all before the actual ring and chime respond to the pressing of the doorbell... its pathetic. when you have movement alerts on, it records someone approaching the door about 50% of the time, the rest its just a garbled unsynced mess, usually with a long delay... or no sound. I would not recommend this if security is your prime concern... as a gimmick, being able to be anywhere and activate live view is quite cool, but if you're out and someone rings the bell, dont expect to be able to open the app and converse with the person at the door, by the time your app notifies you, and the screen opens (if at all), the person will be long gone.!! we're persevering only as a deterrent!

I am electrical contractor and purchased ring pro with chime pro on July and wanted to give 5 star to it, but unfortunately it deserves 1 star for today. If they can make better quality product I will change my review. Idea & customer service is 5 🌟. The product freezes, sometime black screen and usually has trouble to connect to...... Almost all recorded videos freezes. I call many time to customer service, they did same thing again and again and no luck. I have to reset every week and i need to remove cover from Bell. You can not reset from app. Motion volume and Bell volume controls together which is annoying, should be controlled independently. I hope they fix and let me update and change my review. I would not recommend this product.

I'd give it 5 stars but I've had problems with their motion detection giving false alarms. Their customer service is very helpful and friendly, definitely better service than expected!

Their customer support is great, I did have trouble getting it up and running they replaced it and stayed with me until it was fully set up, they stood behind their product 100%. And it works great, and app is awesome

The Ring Video Doorbell is Incredible. When this company says their mission is to decrease & eliminate crime in neighborhoods, they mean it. The product itself is not just a doorbell. It is so entertaining that I have to keep my family members from trying to shoot videos with it. LOL. This is truly an amazing company & product!

Not bad It works on my galaxy s4 but not on my wife's new note 5. Hope they can update this so it works on the note 5. Also sometimes it won't notify me if I'm running different apps on my s4. I had the motion sensitivity set to lowest and still got ton of unwanted video's of cars driving by at over 15 feet away. Battery lasted less than 2 months. Video quality is good.

Not sure if the app or the device, but it's very spotty when I connect to live view or even when I connect to see who's at the door. Not worth the money. A friend of mine suggested Nest cameras, I will switching to them soon. They seem to be more reliable.

Previous versions of this app worked just fine. Latest update cripples functions. Live view used to be great, now works 5% of the time. Recordings are black screens. Why am I paying for a regular doorbell and spotlight? Ring why? I've tried clearing data, uninstalling app, etc. Fix it.

This app is decent but could use some work on the Android side. My wife's iPhone had no problem connecting to our Ring Base Station while I couldn't on my Nexus 6p. As for the cameras, the app works well for the most part. Video feeds come up within a few seconds from the time I get an alert. One bug is that the app gets stuck in landscape mode after viewing a camera feed. Forces me to rotate my phone the other way to reset back to portrait.

We've had the ring for 1 1/2 years started out great but over the last year the quality has declined. The motion alert only records sometimes. Mostly when someone is leaving the house not when they approach. The speaker stopped working appropriately 10 months ago. Called Customer support and it still doesn't work. Recently bought the ring solar charger to extend battery life and it doesn't work either. Not sure what the problem is but very frustrated and disappointed with this product. And I'm paying the annual fee.

Visitors long gone before message gets through. Not even with the repeater just inside door. Reported several times but not fixed one call back to support cost me 60pounds as I didn't realise call was from America!!!!

I have to clear Data or reinstall every day, sometimes twice a day. The cameras are fine, they always work, the Notifications are the problem. Fix this dang app, I have 2 doorbells, one original and one doorball 2, both are fine, the app for Android needs serious foxing

I would give a higher rating if I could get ithe app to work without having to shut off blue tooth on my Android phone.

App never connects when doorbell rings. Power and Wi-Fi are good. Worked in the beginning, but it was slaggy. Now nothing, can only view after the ring

This has got to be the best device ever! Don't be hesitant about getting your moneys worth, you definitely will get more than you pay for.

As poor as the rest of the ring doorbell Very disappointed. App always rejects call and motion video. Galaxy s5 on android 5. Wait for a better product to appear before committing to this.. great theory but poor product.

Works when it feels like it........ Most of the time motion is missed and when the door bell is pushed it rings my phone delayed. Also constant video fail errors all day.

Almost home run Need to be able to access camera anytime, not just when button pushed or motion detected.

Way too many alerts where I get nothing but a 40 second video of nothing but a black screen. It's like it detected motion, but didn't bother to record. Network connection is strong and fast. Even when it does work the first seconds of video are super bright and blown out until it adjusts to the daylight, so by the time I can make out anything, it's usually someone walking away.

Had problems with the doorbell and was getting extremely frustrated but the Ring team sorted it all. Good service.

You're lucky if you see anything except a black screen or if you do get a picture it freezes. Not the greatest.

This doorbell is more disappointing everyday. I have to reconnect it to my router and phone constantly. It never works more than a day or so. Now it's went to recording in black and white for some reason. I'm on my second doorbell now and probably going to have to get another one. It's one problem after another with this buggy doorbell.

Doesn't work I was on the phone with a tech for over an hour and could not get the doorbell to connect to my Wi-Fi using my phone or tablet. I'm returning it.

Keeps missing notifications, doesn't pick up motion accurately or distance set. Will purchase indoor ring adapter & wedge kit to see if it improves use of device.